Here at London Engines Specialist we take your privacy seriously and will only use your personal information to communicate with you with regards to your vehicle and services you have requested from us.
At London Engines We Only Need From Customers;
• Full name
• Contact number
• Vehicle collection address
• Email address in order to keep in touch with the customer throughout the repairing process.
As London Engines Specialist is dedicated to fixing your vehicle we require the above-listed details in order to maintain contact throughout the repairing process. We also require these details for the invoices that are provided upon repair completion. We retain customers’ data for 6 months from the vehicle collection date as we provide our customers with a 6 months warranty.
Required details should be either provided via our webpage, email or via telephone, by completing the contact information form on our webpage, customers confirm and consent to their details being used by London Engines to preserve contact while providing our services. The data is stored securely on a PC to which only London Engines employees have access to.London Engines Specialist will only share customers’ home address with the recovery truck driver in order to collect the vehicle from their location (if required). We do not provide customers information with any third-party companies, whatever may be required to fix the vehicle, London Engines uses the vehicles details not the customers’ information.
The customer has the right to inform us of any changes in their details that will be amended in our documentation that being said upon the customer’s request personal information will be removed from London Engines’s records. Keep in mind, all that data is secure with us and only London Engine employees have access to that, to contact the customer. We at London Engine Specialist, do not collect any contact information and we will never send you any direct communications and we do not share our customer’s data with any third party. If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.